The potential risk, both financial and personal, of making an uninformed decision, or even the failure to notice required changes, can prove very costly.
Customer service sets great businesses apart from the rest. Customers are the reason that businesses exist. Keeping those customers happy means being responsive to their needs and wants, making our mission statement service before sales. Excellent customer service is more than what you say or do for the client, but it also means giving the client a chance to make their feelings known and giving them a voice. Complete Benefit Solutions has taken propriety in distinguishing itself by exemplifying outstanding service.
Priding the business on selecting a diverse talent to be able to successfully achieve or exceed business goals and help build the dream of what it means to provide the most exceptional quality of service for not only their clients but anyone whom has had the pleasure of working alongside them.
Complete Benefit Solutions has distinctively built our business on establishing a clear vision aligned with company values; sets specific challenging and achievable objectives and action plans; motivates others to balance customer needs and business success; challenges self and others to look to the future to create quality products, services, and solutions.
Cobeso Inc. has always been at the cutting edge of the insurance industry-in knowledge, customer service, education, innovation, technology and initiates new products, ideas and service. Moving beyond the traditional Broker role of administering Insurance benefits. You can count on Donna Mills and her team to continue being a catalyst for positive change because we never stop trying to excel and provide exceptional service. COBESO is at the head of the insurance industry and at the heart of health due to continued devotion.
Founder of Complete Benefit Solutions Inc. (COBESO), Donna M. Mills has been in the insurance industry for over twenty years and has come to develop a specialty in working with small to mid-size (2-500) employee groups. Incorporated in 1999 it’s been Complete Benefits mission to supply valuable benefits and quality service to assist in keeping loyal employees at the best price.
Donna started COBESO so that she could help people to avoid the common mistakes and misunderstandings often made when it comes to choosing and education of insurance benefits. With her business, Complete Benefit Solutions, she is able to help her clients and their employees with these choices.
Relationships are very important to Donna and having a close personal relationship with her clients is one of her top priorities. Once a plan is in place, Donna meets regularly with her clients to review, update and make appropriate changes to their plan if needed. Because we all know the economic climate changes and laws are revised, Donna makes sure her client’s plans are up to date and on target.
Donna also holds agreements with all the major insurance carriers and is currently studying for her certified benefits specialist designation. This requires a rigorous course of instruction and comprehensive exams to demonstrate her knowledge of issues and her commitment to meet the needs of her clients.
Donna is a sponsor of a number of charities such as the New York National Chapter Multiple Sclerosis Society and the School for Language and Communication Development. Donna has always been an active participant in her local community for the last decade, through her dedicated membership to the Fishkill Rotary to helping organize the funding needed to open the House of Hope women’s shelter. For as much as the people of the Hudson Valley have helped her to build a successful business she feels that it is as much her duty to make sure they do prosper as well.
ALEXIS MILLS, Vice President of CompleteBenefit Solutions (“COBESO”), a women owned and operated company, assists groups and individuals in obtaining and maintaining cost-effective insurance benefits. The company prides itself on providing the best solutions for its customers, sourcing and shopping for the best insurance providers, making sure their clients are aware of cost controls and legal compliance issues, providing administrative support, providing employee education and providing training sessions for clients when necessary. As Vice President of COBESO, Alexis is incharge of the day to day operations of the company, while still meeting with potential new clients and making time to make sure the needs of current clients are always met with superior attention to detail and customer care.
Aside from the works she does as an insurance broker and small business owner in our community, she is always supporting and contributing too many organizations around the community to help provide
and educate future leaders & women. An example of this is The Wisdom of WomenGroup through the New Paltz Chamber of Commerce whose mission is to give each other inspiration, support and community while empowering each other to find the wisdom within ourselves and each other so we can share it with the world. Alexis sits on the committee of this group as well as is the sole corporate Partner for their events.
As the Co-Chair she aids in planning monthly events for the women’s organization as well as helping in the planning of the 2017 & 2018 UnGala where funds were raised to grant to woman/women in business to help them grow and flourish
In addition to her time at COBESO, Alexis has shown that she cares deeply about her community and spends many hours helping different organizations.
Alexis has also been a member of the below committees;
In 2018 Alexis was bestowed with the prestigious ATHENA Award. Bestowed annually, the ATHENA Award is given to a member of the community who best embodies the ATHENA Leadership Model. The Model is unique in that it focuses on personal traits of strong, successful leaders. It captures the spirit and collaborative leadership style often exemplified in women leaders, while also recognizing the importance of traits such as courageous acts and fierce advocacy in the pursuit of excellence.
Alexis is also the recipient of the 2018 United Way Raising Hope Award. She was a member of the Leadership Dutchess Class of 2016 and a 2017 recipient of the 2017 40 under 40 movers and shakers award.
Alexis hopes to impact theHudson Valley in a way that helps our local economic community flourish now and for the future.
I wanted to say thank you for all your help. I have used my new insurance and even got a prescription filled at no charge. I went to a fertility doctor and while the actual process of IVF is no covered the drugs, sonograms, bloodwork and office appointments are. That is a huge help. Thank you for working with me to find the perfect plan and getting it all done by the first of the year.
Our corporation has enjoyed the judgment and skills of Donna and Alexis Mills for the past five years. They have steered us through the problematic and difficult decisions that are necessary to be made regarding business health care insurance.
They have been able to take problems and questions back to the insurer and provide us with satisfactory explanations and positive results for the insured. COBESO has earned our loyalty and our trust. I am sure they will do just as good a job for your company as they have for ours.
Thanks for all of your help with our health insurance matters for Metrosource Publishing, Inc. In the years that we have been workingt ogether, you have always presented all of the best health insurance options to our company, as well as assisted us with the numerous questions that our employees have had.
When I started to look for major medical insurance for my wife and I,most brokers did not want to waste their time on us, as 2 people is a smallpremium. Donna and her team treated us like we were a group of 200! Alwaysthere and not hesitant to make new suggestions and recommendations. COBESO is agreat company!
Choosing health insurance coverage for my small businessand family was very stressfuland confusing untilI met Donna Mills at a Chamberof Commerce event. Over the years, Donna has proven to be very thorough in finding us the best coverage and themost cost effective solution.
DonnaMills and all of the staff at COBESO, Inc. are accurate,knowledgeable and helpful.Their service-orientedcompany is focused on the needs of our members. Their attention to detail andcommitment to understanding their clients’ individual needs is remarkable.
Donna is extremely responsive to my entire office and production staff.In an industry that has been all but consistent, it is important to deal with-someone who has the knowledge and ability to “think outside the box”. Donna provides each of our customers with custom solutions that go way beyond the best rates in the industry, she takes a look at prior losses and co pays of each and every prospect, finding out what their typical employer and employee contributions have been in the past, she then maximizes cash flow with solutions that keep more premium dollars in our clients own bank accounts ,while at the same time still providing the best coverage options for employees of our customers.
My name is Yvette and I work for a mid-sized non-profit in Harlem. In my role as Director, I manage the Fiscal,
Human Resources, and Administrative functions of our agency. Given that times are tough, and we often have to
do more with less, Donna and her team has been instrumental in assisting my organization and me with getting
the most value for our dollars. Not only has this enabled us to remain competitive in the workforce, it has
enhanced our benefits package, thereby attracting highly qualified individuals to our agency. As a direct result of
having met her, we were able to reevaluate and reduce our costs significantly, thereby affording us the opportunity
to add additional benefits to our compensation package.